100-Day Comfort Guarantee
Experience our seat cushions with complete confidence for over 3 months. Transform your sitting experience or get your money back.
What's Covered
Our 100-Day Comfort Guarantee gives you over 3 full months to experience how our seat cushions support your body and relieve sitting discomfort. If you're not completely satisfied with the results, you can return it for a full refund.
Experience tailbone pressure relief during your daily commute and long drives for over 3 months.
See how it transforms your work-from-home setup and office chair comfort over time.
Notice improved posture, reduced discomfort, and better overall sitting experience over 100 days.
If it doesn't transform your comfort after 100 days, return it for a full refund - simple as that.
of customers keep their seat cushion after 100 days
Most customers love it so much they order a second one!
How to Trial Your Cushion Correctly
Because our cushions are personal hygiene items (similar to pillows or undergarments), we maintain cleanliness standards for returns while still allowing you to fully experience the benefits over 100 days.
✅ The Right Way to Test
- Use a towel, spare cover, or protective layer on top
- Test the support, height, and comfort through the barrier
- You'll still feel the ergonomic benefits and pressure relief
- Keep the original cover clean and unused for 100 days
❌ What Voids Your Return
- Sitting directly on the cushion without protection
- Removing or using the original cover
- Any signs of wear, damage, or odors
💡 Pro Tip: You'll know within minutes if our cushion is helping your comfort. The tailbone cutout and ergonomic support are immediately noticeable, even with a protective layer!
Return Requirements
🔹 Condition Requirements
- Unused (not sat on directly)
- Original cover clean and undamaged
- All original packaging included
- Free from any odors or stains
🔹 Time Requirements
- Returned within 100 days of delivery
- Return request initiated via email first
🔹 What We Include
- Free return shipping label (UK only)
- Full refund processed within 5-7 business days
- No restocking fees
How to Return Your Cushion
Email Us
Contact info@norsecomfort.co.uk within 100 days of delivery
Provide Details
Include your order number and reason for return
Get Return Label
We'll send you a prepaid return label (UK addresses)
Ship It Back
Pack the cushion in original packaging and send it back
Get Refunded
Receive your full refund within 5-7 business days of our receipt